Informal to formal
INFORMAL
‘OMG, U dun a awful
job paintin my hallway!!! There was mess evrywher and me son tripped over the
mess u had left!! It took me forEVER to tidy up and am not happy wiv u and my
family is not either and I want a refund for the work u did (which was rubbish)
or I am callin a lawyer to handle it trust me’
FORMAL
‘The job done at my
house this morning was unsatisfactory. Unfortunately you had carelessly left
your equipment around my house, which caused an absolute wreck and resulted in
my young child injuring himself later that day. Furthermore me and my family have spent an
unreasonable amount of time clearling this catastrophe you have left behind. This
is not acceptable and I am utterly displeased with your service. I am requesting
an immediate refund or legal action will be sought.
Thank You.'
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